Support Options

Problems with your purchase?

We sell our products through the online reseller Avangate. You can contact them directly for problems with payment or delivery: http://www.avangate.com/customer-services/shopper-support.php

Need help with a technical issue?

Most of the questions that come to us for support have already been answered on our website. Use the seach box above to look for help with error messages or other topics. If you can't find the answer that way, try one of the following:

• A problem you have encountered might be a known issue.
• Troubleshooting has answers for most problems that come up.
• See if your question has been answered in our FAQ.
• Maybe your question is covered by one of our video tutorials?
• Visit our forums
• Submit your problem to us via email.

PluralEyes, DualEyes and Singular Software Presto are trademarks of Singular Software Inc. All other trademarks or registered trademarks are the property of their respective owners in the United States and other countries.